Washroom FAQs
Hygiene and Maintenance
How do I clean and maintain stainless steel dispensers and bins?
Clean with a soft cloth, warm water, and mild soap. Avoid abrasive cleaners or tools. Rinse thoroughly and dry to prevent water spots. For added protection, use stainless steel cleaner. For more information, please see our product care page.
What are best practices for maintaining washroom hygiene?
Clean surfaces regularly, keep dispensers stocked, and empty bins frequently. Routine equipment maintenance is key to good hygiene.
Are your dispensers compatible with biodegradable or eco-friendly consumables?
Yes, our dispensers are compatible with biodegradable and eco-friendly consumables, helping you meet sustainability goals without compromising performance.
What can I do to minimise waste in washrooms?
Use controlled and automated dispensing products to reduce overuse. Protect paper products from water splashes by using wall mounted dispensers. Invest in durable dispensers to reduce the frequency of replacements. Choose eco-friendly consumables, and maintain equipment to prevent leaks. You can also consider signage to remind users to only use what they require.
What features make your products easy to clean?
Our smooth, durable stainless steel and painted surfaces resist stains and bacteria. Accessible components allow for quick, thorough cleaning, making maintenance simple.
How can I prevent soap dispensers from clogging?
Regularly clean the nozzle and internal components. Use compatible soaps and keep containers sealed to avoid clogging. More tips are in our soap dispenser maintenance guide.
How do I choose between hand dryers and paper towels for my washroom?
Selecting between hand dryers and paper towels depends on factors like hygiene, environmental impact, and user preference. Hand dryers reduce paper waste and are cost-effective over time, while paper towels offer quick drying and may be preferred in quieter settings. Check out our guide for more information.
Are your washroom products suitable for high-traffic areas?
Yes, our products are specifically designed to withstand the demands of high-traffic environments, ensuring durability and reliable performance.
Are your washroom dispensers lockable for security purposes?
Yes, many of our dispensers feature lockable designs to prevent pilfering and to ensure the security of consumables.
What is the benefit of using stainless steel products in washrooms?
Stainless steel offers durability, resistance to corrosion, and ease of cleaning, making it an ideal material for maintaining hygiene in washroom environments.
How do hand dryers compare to paper towels in terms of hygiene and environmental impact?
Both hand dryers and paper towels have their advantages. Hand dryers eliminate paper waste and can be more environmentally friendly, while paper towels provide quick and quiet drying and dispensers are easily installed in all locations without the need for electrical connections. Consider your facility's specific needs when choosing between the two.
Are your products suitable for retrofitting into existing washrooms?
Yes, our products are designed for easy installation and can be retrofitted into existing washroom setups with minimal disruption.
What are the benefits of automated or touch-free washroom systems?
Touch-free systems enhance hygiene by reducing contact points, minimise the spread of germs, and offer convenience to users, contributing to a cleaner washroom environment.
What materials are best for durable washroom products?
Materials like stainless steel and powder coated steel are excellent for washroom products due to their durability, resistance to corrosion, and hygienic properties, ensuring long-lasting performance.
Customisation and Design
Can I customise washroom dispensers with my company logo?
Yes, many of our washroom dispensers can be customised with your company logo and brand colours, helping to reinforce brand identity within your facilities. Check out or branding services here for more information.
Do you offer different finishes or colours for washroom products?
We offer a range of finishes, including brushed or polished stainless steel. Custom powder-coated colours and finishes are also available to match your branding or interior design*.
What options are available for bespoke or custom-designed washroom solutions?
We provide tailored washroom solutions, from size adjustments to completely bespoke designs*. Our expert design team works with you to create products that meet specific functionality, aesthetic, or branding requirements. Check out our contract manufacturing pages for more information.
Can I customise washroom bins or other accessories?
Absolutely. Our bins and other accessories can be customised with different sizes, colours, and branding to suit your specific washroom design and functionality needs*. Get in touch with our team and see how we can help.
How do bespoke washroom solutions enhance user experience?
Customised solutions improve user experience by ensuring products fit seamlessly within the washroom layout, enhance aesthetics, and provide optimised functionality for convenience and hygiene.
*subject to minimum order quantities
Specialist Needs
Do you offer products designed for use in healthcare or mental health facilities?
Yes, we provide specialised products for mental health and healthcare environments, including anti-ligature and tamper-resistant designs to enhance safety and durability while maintaining hygiene.
Can your dispensers be operated with minimal contact to reduce cross-contamination?
Yes, many of our dispensers are designed for minimal contact operation. Touch-free features activated by motion sensors, reduce the need for direct hand contact, promoting hygiene.
Are there options for touchless or sensor-activated products?
Yes, we offer a range of touchless, sensor-activated dispensers that provide hands-free operation to minimise cross-contamination and improve hygiene.
How can I ensure a washroom is safe for elderly or disabled users?
Use contrasting colours for visibility, install grab rails, ensure non-slip surfaces, and choose intuitive, easy-to-use fixtures.
Are there special considerations for designing washrooms in correctional facilities?
Yes, washroom products for correctional facilities need to be highly durable, vandal-resistant, and tamper-proof. Anti-ligature features are available to help prevent self-harm by vulnerable users.
Environmental Considerations
Are stainless steel washroom products eco-friendly?
Yes, stainless steel is highly durable, recyclable, and long-lasting, making it an eco-friendly choice for washroom products. Its resistance to corrosion also reduces the need for frequent replacements.
How can dispensers help reduce soap and paper towel waste?
Our dispensers are designed with controlled dosing mechanisms to minimise overuse, helping to reduce consumable waste and promote cost-efficiency.
Are your manufacturing processes eco-friendly?
We prioritise sustainability through efficient use of resources, waste reduction, and environmentally conscious materials. Our commitment to sustainability is reflected in every step of our production.
How can I calculate the environmental impact of washroom waste?
Consider factors like the quantity of consumables used, energy consumption, and waste disposal methods. Opting for controlled dispensers and eco-friendly products helps reduce environmental impact.
How can washroom designs promote sustainability?
Sustainable washrooms use water-saving fixtures, energy-efficient hand dryers, and dispensers that minimise waste. Choosing durable, recyclable materials like stainless steel also contributes to eco-friendly design.
What makes stainless steel a sustainable material choice for washrooms?
Stainless steel is in itself made from around 60% recycled material and it is 100% recyclable at the end of the product lifecycle. It’s highly durable, and requires minimal maintenance. Its longevity reduces the need for replacements, making it a cost-effective and sustainable choice.
Installation and Usage
Are installation instructions included with your washroom products?
Yes, all our products come with detailed installation instructions. Additional guides are available in the Installation Guides section of our website.
Do you offer products that can be recessed into walls to save space?
Yes, our Recessed Range is specifically designed to be built into wall cavities, saving space and creating a sleek, streamlined look.
What tools are required to install your washroom products?
The required tools depend on the product, but common items include a drill, screwdriver, spirit level, and appropriate wall fixings. Installation instructions specify the exact tools needed.
Are your dispensers easy to refill and maintain?
Yes, our dispensers are designed for easy access, quick refilling, and minimal maintenance, helping to ensure smooth daily operations.
Can I install your products myself, or do I need professional assistance?
Our products are designed for straightforward installation with clear instructions. Depending on your skill level and the complexity of the product, professional assistance may be beneficial for optimal results.
Service and Maintenance
How do I maintain stainless steel products?
Stainless steel products are selected where their inherent corrosion resistance, strength and aesthetic appeal are required. However, dependent on the service conditions, stainless steel can stain and discolour due to surface deposits and so cannot be assumed to be completely maintenance free.
In order to achieve maximum corrosion resistance and aesthetic appeal, the surface of the stainless steel must be kept clean. If cleaning schedules are carried out on a regular basis, good performance and long service life will result.
Do you offer cleaning and maintenance guides?
Yes, please refer to our guide to cleaning stainless steel. We also offer cleaning and product care advice for different surfaces.
Can I purchase replacement parts or consumables for your products?
We can provide some replacement parts and consumables for soap and air freshener dispensers. Please contact customer services with your request.
Environmental and Sustainability Practices
Are your products environmentally friendly?
Our range comprises mainly of dispensers manufactured from stainless steel which typically contains around 60% recycled content. This includes both post-consumer and post-industrial scrap, making it a highly sustainable material option. This high level of recycled content significantly reduces the environmental impact of producing new stainless-steel items. Discover more about our eco-friendly washroom accessories for commercial buildings.
Do you support sustainability initiatives?
At Dudley Industries, we are committed to sustainable manufacturing and improving the products we make and the way we make them. We have a responsibility to the environment, and we strive to consistently find new opportunities to reduce the carbon footprint of our operations, whilst continuing to exceed the expectations of our customers. Read more about sustainability at Dudley Industries here.
Is stainless steel a sustainable material?
Yes, stainless steel is 100% recyclable and durable, making it an environmentally responsible choice.
Are your manufacturing processes eco-friendly?
Our manufacturing processes are aimed at optimal material usage, maximising yield from raw materials and natural resources to reduce waste, aligning with our goal of promoting eco-friendly practices throughout the entire production cycle. Read more about our sustainable manufacturing practices.
Customisation and Branding
What customisation options are available for your products?
We offer bespoke branding options to personalise products to your business and your marketplace. Dudley Industries understand the importance of branding which is why we focus on working collaboratively on your project to ensure your brand is communicated in the best way and reflects your brand’s core values. This can be achieved in several ways through labelling, screen printing or laser etching.
Can I add my company logo to your products?
With your creative direction, we can apply a company logo and any other finishing touches to your product. We understand that promoting your brand is vital and we will work with you to ensure this is communicated in the best way, whether this is through labelling, screen printing or laser etching.
Do you offer custom sizes or designs for dispensers and bins?
Contact us to find out more about the next steps and how we can take your ideas and turn them into a reality.
What is the minimum order quantity for customised products?
Minimum order quantities (MOQs) are tailored to the specifics of your project. Our Customer Services team collaborates with our engineering and production teams to determine and advise you on the appropriate MOQ. With our expertise in contract manufacturing, we ensure your requirements are met efficiently and effectively.
How long does it take to produce customised items?
Bespoke products will incur a lead time of up to 4 - 6 weeks plus delivery time. In addition, we can provide you with a proof of delivery where required.
Vision & Values
We pride our-self on our flexible approach and competitive prices. Our skilled and experienced workforce is committed to manufacturing products with an emphasis on quality, for the benefit of our customers.
Washroom Products
We are a leading supplier of washroom equipment to the top 5 Blue Chip washroom consumable companies worldwide and have a reputation with our UK and EU customers for providing high-quality products.
Our Quality
Throughout the manufacturing process and prior to dispatch, products are picked at random and taken through a vigorous set of quality control procedures, maintaining the high standards demanded by Dudley Industries.
Our Products
Our innovation in washroom accessories equipment ensures we continually develop products that offer different types of business the right solutions.
